Contact Information

We love hearing from our customers.  Please feel free to contact us with any questions, comments or special requests you may have.  We will reply as quickly as we can.  Please check our Frequently Asked Questions page for additional help.  Thank you!

2021 Observed Holiday Schedule:
Monday, May 31st
Monday, July 5th
Monday, September 6th
Thursday, November 25th & Friday, November 26th
Friday, December 24th
Friday, December 31st

Online Orders:
We process and ship orders by USPS and UPS, Monday thru Friday. 


9:00am - 3:00pm Pacific Time, Monday thru Friday

Customer Service Phone:
9:00am - 3:00pm Pacific Time, Monday thru Friday

Mailing Address:
PO Box 98
Lebanon, OR 97355

Physical Address:
(Our main Order Processing Warehouse is not open to the public.)
2175 South Main Road
Lebanon, OR 97355

Local Order Pickup:  Tuesday thru Friday 9am - 3pm
Long Arm Machine Quilting Service drop-off and pick-up:  Monday thru Friday 9am - 3pm
Showroom Retail Lobby:  Monday thru Friday 9am - 3pm